By Chhavi Dhingra, Sr Public Engagement Manager and Ryan Earp, Director of Public Engagement, WSB
April 15, 2024

State statute and federal Lead and Copper Rule Revisions require public water systems across Minnesota to identify the materials of all service connections in their distribution systems.

The mandate is clear: cities must identify and replace lead or galvanized steel water service lines to comply with state and federal regulations. Thanks to substantial funding from both state and federal sources, including the recent $240 million appropriation by the 2023 Minnesota Legislature and approx. $40 million a year in federal funds from the Infrastructure Investment and Jobs Act, the financial resources are available to facilitate this essential task. The success of these initiatives now hinges on the capacities of cities to swiftly and effectively communicate, engage and collaborate with their residents to identify, and then eventually, replace water pipes in residences that are made of lead or contain lead parts. Cities find themselves in a race against time, with a Minnesota Department of Health (MDH) mandated deadline looming to inventory all water system lines by fall 2024. The challenge requires a strategic approach to target and then engage communities effectively.

As cities navigate the complexities of lead service line replacement, they do not have to do it alone. WSB, under its master contract with the MDH, is aiding cities to inventory properties and their water service line materials, perform engagement, communications, and public outreach services to cities for engaging with their residents, and creating and implement plans for pipeline replacement.

Based on our understanding and decades of experience of engaging with communities in Minnesota, we propose a four-part blueprint that cities could embrace to effectively engage with their residents on Lead Service Line Inventory and Replacement:

  1. Meet residents where they are: While a fair share of resident homes and their water service line materials are being identified using a combination of historical documents and savvy GIS methods, there are still a large number of ‘unknowns’ i.e. properties where the service lines material are not known to be lead, galvanized requiring replacement, or a non-lead service line, and where there is no documented evidence to indicate the material classification. Traditional methods of communication such as postcards, door hangers, mailers and utility inserts remain indispensable tools for reaching out to such residents. Additionally, leveraging digital platforms, like plain-language and user-friendly websites which carry information and instructions for residents to self-inspect and report their service line material will help accelerate the outreach.
  2. Offer spaces and support to help residents address their questions, fears and concerns: Open houses (virtual or in-person) play a vital role in fostering dialogue between residents and city officials. Creating such intentional opportunities for residents to voice their concerns, seek clarification, and actively participate in the process will help build trust and transparency in the city’s efforts. Personalized at-home visits and assistance in identifying service line materials, where residents are not able/willing to conduct the material test themselves, could boost resident participation and drive results.
  3. Be heedful to the health equity lens: Cities must make extra efforts to connect with vulnerable populations, such as low-income communities and households with young children who could be at risk of being disproportionately affected by lead exposure. Ensuring that they are not overlooked or marginalized in the communication and replacement efforts, adopt data-driven outreach strategies and culturally sensitive messaging to help bridge the gap and address the unique needs of these populations.
  4. Prioritize accessibility and inclusion: Ensuring that language barriers do not hinder access to vital information, providing interpretation and translation services wherever necessary, developing ADA compliant materials and events, could help residents meaningfully engage in the short -term inventory and long-term replacement processes.

In conclusion, the task of replacing lead service lines is not just a technical endeavor—it is a community effort. By prioritizing timely, effective, and inclusive communication, WSB is helping cities mobilize its residents, building trust, and ensuring a community wide effort to create sustainable water infrastructure that provides safe drinking water for all Americans.

Contact us for more information on our communication and engagement service offers for Lead Service Line Inventory.

Chhavi is a transportation engineer and public engagement professional with almost 20 years of experience developing sustainable policy, practices, and communication strategies, and leading stakeholder management for transportation and transit projects. She has supported several road transportation planning projects globally while overseeing engagement, multi-stakeholder partnerships and strategic communications focusing on addressing mobility and accessibility needs of disadvantaged communities.

[email protected] | 917.328.3588

Ryan has worked with a variety of private and public sector clients to develop impactful strategic communications plans and execute stakeholder and community engagement initiatives. Ryan is passionate about integrating emerging tools and technologies to meet stakeholder outreach objectives for our WSB clients.

[email protected] | 320.224.6879

April 22, 2024

By Behnaz Beladi, Director of Renewable Energy, WSB

The month of April is dedicated to raising awareness about sustainability and protecting our environment. In line with this goal, WSB’s dedicated Renewables Team is actively involved in furthering this initiative by aiding in the development, design and construction of clean renewable energy projects. From initial surveying to permitting, design and construction services, WSB provides a comprehensive range of expertise and support for clean energy projects nationwide.

Empowering Renewable Expansion: WSB’s Comprehensive Service Offerings and Growth
With a growing interest in renewable energy and increased grant funding opportunities at the federal level, the WSB team expanded considerably to meet the needs of clients and communities. Over the last few years, the Renewables Team has grown from a few staff members to more than 45 staff helping implement diverse projects including wind, solar and Battery Storage, providing a wide range of services across project needs.

The range of services includes:

  1. Survey
  2. Environmental and Permitting
  3. Geotech (certain states)
  4. Civil Site Design
  5. Hydrology
  6. Right of Way (ROW)
  7. Geographic Information Systems (GIS)
  8. Construction Support
  9. Visualization

Apart from Geotech, the range of services the renewables team provides doesn’t have geographic limitations. The WSB Renewable team can work with contractors to reduce installation costs by designing with construction in mind, automating construction processes by creating machine files for grading equipment, creating real-time grading as-builts and even troubleshooting grading equipment remotely to avoid unnecessary delays. These services have already contributed to the creation of renewable energy across the country that communities have come to rely on.

Powering Tomorrow: WSB’s Impact on Clean Energy Across the Nation

The clean energy projects that benefited from the services provided by WSB’s Renewables Team are already producing are going to produce considerable amounts of energy around the country. Over the last 2 years, our renewable team has designed over 5000 megawatts (MW) of renewable projects. For reference, the U.S. Energy Information Administration (EIA) reported that the average residential electric utility customer in 2022 used about 10,791 kilowatt-hours per year. A 9-kilowatt renewable system generates approximately 10,791 kilowatt-hours. Projects including solar, wind and battery storage are powering communities across the U.S., with more projects being designed and constructed as time goes on.

Energizing Communities: WSB’s Leadership in Renewable Energy Initiatives

WSB’s services thus far have empowered numerous renewable projects, enabling communities across the country to access the clean energy they seek. From large-scale wind, solar and battery storage projects to smaller community solar initiatives, WSB’s seasoned Renewables Team consistently delivers results. As renewables represent the future of our energy grid, WSB remains committed to leading the way in adopting cutting-edge technology and tools for a sustainable energy future. With five thousand Megawatts already achieved, this is just the outset of our journey.

Behnaz is a lead solar engineer and manager specializing in utility scale, commercial and residential solar design. She is mindful of and knowledgeable about all local state and federal environmental rules and regulations and adept at explaining complex technical engineering concepts clearly and accessibly to wide variety of professional and nonprofessional audiences.

[email protected] | 612.468.8423

April 29, 2024
By Steve Nelson, Director of Water/Wastewater and Ryan Stempski, Sr Project Manager, WSB

This year, the Environmental Protection Agency (EPA) implemented new drinking water standards to limit exposure to the ‘forever chemicals’ Per- and polyfluoroalkyl substances (PFAS). The EPA’s new PFAS standards are four parts per trillion as the maximum contaminant level in drinking water. Communities whose water used to be compliant may no longer meet the EPA’s standards and now must comply with these new requirements within the next five years. By setting these new standards, the EPA started a compliance timer for communities across the United States, with much to be done including public notification, analyzing contaminants, grant applications, and designing and planning.

So how can communities prepare, plan and produce results? Here are some places to start.

Communication is Key

One of the first tasks for communities struggling with PFAS is preparing a proper communication plan. This includes coordinating with state agencies as well as relaying details to the public and those directly affected by the work that will need to be done. To ensure transparency, municipal water suppliers are required to notify the public within 30 days and cities are required to publish a consumer confidence report onto their websites by July. A well mapped out communications plan is imperative to informing the public, stakeholders and agencies about the issues, identifiable solutions and how to implement those solutions.

Finding Solutions Through Feasibility Studies

To best identify PFAS related issues and plan the necessary solutions, a city must implement a feasibility study. Through this study potential solutions to water contamination are identified and the suitability of these solutions are noted. For instance, is it possible for a city to develop a new source of water? This could mean looking for wells from different uncontaminated aquifers or reconnecting pipes to neighboring water systems. If it is determined that alternative solutions like these are not suitable for your community, treatment for the removal of PFAS may be the only solution.

The most widely used process for removing PFAS is granular activated carbon (GAC). GAC media is loaded into filtration vessels, when water is passed through the GAC filter bed where PFAS molecules attach to open adsorption sites in the granules. However, this GAC media requires expensive disposal and replacement every few years.

The other common treatment method uses ion exchange resins. Ion exchange resins are tiny beads that can capture PFAS molecules. This method can require more pre-treatment and disposal costs than GAC. Additional methods are being piloted and studied with the hope of making PFAS removal even more cost effective through processes that include on-site destruction of PFAS molecules – thereby avoiding the expensive disposal of granules and resins.

The Race for Funding

Just as cities must meet the standards in time, so too must they keep up with grant funding deadlines. A plan can be great but without the funding, it might not perform well. Applying for agency grants and monitoring funding legislation moving through state legislatures are necessary to both identify and secure funding to meet PFAS standards. A variety of funding opportunities can be utilized for administering studies, designing treatments and constructing projects. Five years may seem like a long time, but with the time spent seeking out and applying for funding on top of studies, designs and construction phases, cities need to start planning today.

How WSB Can Help

Communities now facing the impending deadline need to have an experienced team to help develop a communications plan, perform studies, apply for funding and provide design solutions. A great deal needs to be accomplished in only a few years. WSB’s team has decades of experience and knowledge on every aspect of PFAS removal. We can help execute solutions that improve water quality for the health and safety of the public and ensure cities can meet the EPA’s new standards.

Currently WSB is offering to provide cities with a PFAS Assessment and Response Strategy that includes a discovery interview with the water system operator, water system data review and analysis, and options for the city to consider as next steps. Contact us to learn more.

Steve designs treatment plants and renovations (for both groundwater and surface water plants) including treatment process technologies such as reverse osmosis, ozone, activated alumina, biological filtration, lime softening, radium reduction, plate settlers, plate and frame presses and solids handling. He has worked with the AWWA Office of Government Affairs and the AWWA Research Foundation on water studies.

[email protected] | 612.258.8152

Steve Nelson

Ryan has more than 18 years of experience working on engineering solutions related to PFAS. This includes coordinating with agencies, public communications, funding, planning and design of PFAS removal, and O&M of those solutions. He has worked with various municipalities to bring accurate and confident communication to the public on this legacy contamination.

[email protected] | 612.670.8071

May 13, 2024
By Chris Kester, Director of Project Controls, WSB

Economic instability, rising inflation, and labor and supply chain issues have created price fluctuations and instability in the construction industry in recent years. Now you are seeing prices level out and projects coming in within budget and everything is back to normal, right? Wrong. Costs and supply availability are still hard to predict, adding undue complications to those planning and executing construction projects. 

Every construction project, every client, and every contractor is different, but many are facing similar challenges. While there are no quick and easy solutions to completely predict and overcome rising costs and swift market changes, there are some things to consider that can help mitigate risk and help you overcome obstacles. 

  1. Consider alternate materials. There are still some lingering supply chain issues from major events of the last few years. It can be difficult for suppliers to provide certain building materials to contractors at certain times, and short summer construction seasons in colder climates squeeze supplies even more. It’s typically good practice to have alternative materials and design options and these are best entertained early. If you must substitute a material post-letting, it could be your best option at the time, but those scenarios are usually best when they are avoided by foreseeing them ahead of time.
  2. Plan ahead. It is important to plan out projects ahead of time as much as possible and stick to your timeline. Suppliers often cannot commit materials until contracts are signed, but that doesn’t mean you don’t have options. You might entertain the idea of pre-procuring those materials that pose the most risk or you could estimate the lead times and work that into the planned construction schedule.
  3. Be flexible and work in stages. Projects are continuing to increase in complexity and we have very little influence over things like traffic, utilities, and limited ROW. However, you do have the ability to decide what is being built and to anticipate the best possible way that it can be built efficiently. Cost can be impacted significantly if the design is not properly staged to work around those things we cannot change.
  4. Understand risk and how developers predict cost. Trying to predict project costs has become more difficult, from the price of materials to the cost of labor, and everyone is working to keep their financial risk at a minimum. Often, there is a sizable imbalance between the price it takes a contractor to complete a project and the price the contractor bids for the work. Dramatic price fluctuations have caused a great deal of frustration for owners who are confused as to why a project might be so expensive compared to the price of the same project a few months earlier. Different types of projects like design-build and construction management/general contractor, for example, come with different amounts of risk, so it’s important to think through what works best for your project. 

While there’s no crystal ball in the construction industry, common sense planning and following these tips can help mitigate risk, provide confidence to all parties involved, and set your cosntruction project up for success. 

How WSB Can Help

A review from the experienced estimators at WSB can help identify areas of potential risk, allow you to anticipate problems and provide alternative plans to keep your projects on budget and schedule. Contact us to learn more about mitigating possible project roadblocks.

Chris spent most of his career with a regional construction company where he prepared production-based estimates in excess of $300 million annually, many of those being DOT or State-Aid. He provides the ability to analyze from the perspective of a contractor and assemble a contractor-style estimate while identifying, analyzing, and mitigating risks.

[email protected] | 651.492.3853

Chris Kester

May 13, 2024
By Behnaz Beladi, Director of Renewable Energy, WSB

Escalating environmental concerns and urbanization are driving a paradigm shift in city energy priorities, encouraging them to invest in sustainable solutions. Renewable energy offers a plethora of benefits including reduced greenhouse gas emissions, improved air quality and enhanced energy security. Transitioning to renewables presents an opportunity for cities to assert their commitment to sustainability while simultaneously reaping economic advantages through job creation and investment in clean technologies.

Key to this transition is the development of comprehensive renewable energy strategies tailored to the unique characteristics and needs of each city. These strategies encompass a multifaceted approach, incorporating policy initiatives, technological innovations, funding opportunities and community engagement.

Targeting Local Policy and Embracing Innovation

At the policy level, cities must enact ambitious targets and regulations to incentivize the adoption of renewable energy solutions. This may involve setting renewable energy mandates, implementing carbon pricing mechanisms and phasing out subsidies for fossil fuels. Additionally, cities can leverage their purchasing power to procure renewable energy for municipal operations and encourage private sector investment in clean city energy projects.

Technological advancements play a pivotal role in facilitating the integration of renewable energy into urban infrastructure as well. From solar panels and wind turbines to energy-efficient buildings and smart grids, cities have a myriad of options at their disposal to harness clean energy sources. Embracing innovative technologies not only reduces carbon emissions but also enhances energy efficiency and promotes a more resilient urban infrastructure.

Using Federal Investment Opportunities

Recent investments from legislation like the Infrastructure Investment and Jobs Act (IIJA) and the Inflation Reduction Act (IRA) grant cities new opportunities and room to maneuver. Some of these investments include $16.5 billion for the deployment of new transmission lines, $21.5 billion towards clean energy demonstration projects that are directed towards large projects that drive local and regional economies and $40 billion in loan authority for clean energy projects. These programs create new opportunities for cities to not only develop renewable and sustainable energy solutions, but also economic drivers for their communities.

However, these types of investments will not fund the entirety of any one project, and each grant will include a variety of requirements that first need to be met. Cities that incentivize the adoption of renewable energy solutions will set the groundwork necessary for the types of investments made available by federal legislation like the IIJA and IRA or from state agencies. Federal and state investments can be a boon to a city’s energy development plans.

Collaborating and Cooperating Across Communities and Industries

As cities transition to renewable energy, local community engagement is also incredibly important. Empowering residents through education, outreach and participation in decision-making processes fosters a sense of ownership and collective responsibility for sustainability initiatives. Community-led initiatives, such as neighborhood solar cooperatives and energy efficiency programs, can significantly contribute to the widespread adoption of renewable energy at the grassroots level.

Moreover, transitioning city energy towards renewable energy requires collaboration and cooperation across multiple stakeholders, including government agencies, businesses, academia and civil society organizations. By fostering partnerships and knowledge-sharing platforms, cities can leverage collective expertise and resources to overcome barriers and accelerate progress towards sustainability goals.

Challenges and How WSB Can Help Overcome Barriers

While there are numerous benefits in clean energy transitions for cities, there are also challenges. From policy barriers and technological limitations to financial constraints and community resistance, the path to achieving sustainable urban transformation is fraught with obstacles. However, WSB is uniquely positioned to help cities overcome these challenges and navigate the complexities of transitioning to clean energy.

For municipalities struggling to develop and implement policies that incentivize the adoption of renewables, WSB can provide invaluable expertise in policy analysis and development, helping cities design and enact robust regulatory frameworks that promote renewable energy deployment.

Technological barriers may also pose significant challenges to the widespread adoption of renewable energy in urban environments. WSB specializes in innovative engineering solutions, and we can work with cities to design and implement cutting-edge renewable energy technologies tailored to address the unique needs and constraints of urban infrastructure.

For cities exploring what renewable energy investments fit financially for their community, WSB can help by conducting feasibility studies, identifying funding sources and developing business models that maximize return on investment.

Finally, for those working to garner support and build community consensus for renewable energy projects, WSB specializes in stakeholder engagement, facilitating dialogue between local communities, government agencies and other stakeholders.

Overall, federal and state funding for renewable energy projects is spurring many cities toward exploring and investing in renewable energy. For cities unsure of where to start or for cities who need help navigating the complex nature of renewable energy projects, WSB brings together multidisciplinary experts with diverse skill sets and backgrounds to help cities address their unique challenges and chart a course toward a cleaner, greener and more prosperous future.

Behnaz manages the multi-disciplinary renewable energy team in project and program operations. She is an accomplished academic, with a PhD of Mechanical Engineering from the Technical University of Vienna, an associate of the North American Board of Certified Energy Practitioners (NABCEP) and has served on the board of the Minnesota Solar Energy Industries Association, advocating for policy and regulatory initiative’s that strengthen the industry.

[email protected] | 612.468.8423

December 18, 2023

Monica Heil is the Vice President of Municipal services at WSB. Monica has been serving Minnesota communities for over 20 years. She leads the delivery of our Municipal Services in the Upper Midwest market, developing expertise, improving project management processes and creating efficiency among our teams. Her experience managing projects through construction allows her to see how final design decisions impact an agency’s system, and how we must proactively develop communication strategies to keep project stakeholders informed.

Q: WHAT FACTORS DO YOU BELIEVE HAVE CONTRIBUTED TO THE GROWTH OF WSB AS WELL AS THE EXPANSION OF OUR COMPANY?

Culture is a prominent factor in contributing to the growth of WSB. When I first joined WSB in 2010, I was impressed with not only the technical expertise we had within the company but the willingness of every employee to pitch and leverage their expertise to contribute to a solution. From the start, I was able to collaborate with others across the company when delivering projects. This was good for our team internally; to be able to depend on one another and build that sense of trust. Externally, our internal collaboration benefits our clients as well, by increasing the potential for project success and providing the best possible service and solutions.

Q: WHAT MAKES WSB DIFFERENT FROM OTHER AEC FIRMS?

WSB’s curiosity and commitment to continuously improving the way we do things is what makes WSB different from other AEC firms. WSB could do the same thing day-in and day-out, but we are always looking for opportunities to improve upon and expand our service offerings to best serve our clients, both today and in the future.

Q: WHAT ARE THE BENEFITS OF BEING A CONSULTANT ENGINEER?

We work on a variety of projects and have many technical experts on our team. The depth of our technical expertise from around the country allows WSB, as a consultant engineer, to contribute to the highest quality work product for our clients.

Q: WHAT OPPORTUNITIES DOES WSB PROVIDE TO STAFF THAT ARE DIFFERENT THAN OTHER COMPANIES?

Our access to leadership is a differentiator. Everyone in our company can engage with our leaders, and that expedites professional development within the company. We have created a number of leaders within WSB due to the accessibility of other leadership and the mentorship that provides.

Q: HOW DOES OUR IMPACT ON THE COMMUNITIES WE SERVE PLAY A ROLE I N RECRUITING TALENT?

The impact we have on the communities we serve plays a huge role in attracting and retaining talent. I can think of very few professions where you can physically see the impact you have on the communities you serve. At WSB, we can look around and see exactly what we are doing – from safer transportation to clean drinking water and improved sustainable practices. So much of what we are doing is not only for today, but also for tomorrow, and it is extremely rewarding to be able to contribute to our future in that matter.

Q: WHAT ADVICE DO YOU HAVE FOR STAFF THAT WANT TO GROW THEIR CAREERS AND BECOME A LEADER?

I would encourage staff to find a way to say “yes.” Find a way to say “yes” when you are unsure or uncomfortable with how you are going to perform because it will lead to great opportunities. Professional development and growth are going to come out of circumstances where you may be uncertain about what the future brings, but through those opportunities you will find professional growth not only for yourself but for others that want to grow their careers. Find a way to say “yes” and encourage others to do the same thing.

Q: WHAT OPPORTUNITIES DO YOU SEE AT WSB FOR CAREER GROWTH AND DEVELOPMENT?

Since day one we have been a company that has supported an individual’s passion in their technical and service delivery. There will be opportunities for any individual that wants to pursue innovative ideas that benefit our clients and our projects. No career path is going to be a carbon copy of the leader that went before them, and we have done a great job of helping our staff identify the uniqueness of their passion and put them on a trajectory to be successful. That track may change as people move through their personal and professional lives, and we encourage that. Using that passion to develop outcomes is what has made WSB so successful.

Q: WHAT DOES THE FUTURE OF WSB LOOK LIKE?

The future of WSB is bringing what we have done very well in our existing geographic locations to other areas of the country. As a firm, we have a reputation for strong technical expertise and over-the top customer service. Our goal is to bring that to every client we serve, whether that is a public agency or private entity. We will continue to do more with technology to best-serve our clients wherever we go.

Monica Heil

January 30, 2024

By Jesse Sievers, WSB

Published by Zweig Group in this month’s issue of The Zweig Letter. TZL 1518

Enhance recruitment by focusing on individual connections, forming partnerships with diverse institutions, and building robust internship programs.

The most important part of recruiting new staff is building meaningful relationships with potential prospects. Campus recruitment and career fairs are a staple in the industry but, while they are still an excellent choice to stay connected with new talent, there are a variety of ways to meet the bright minds of the next generation. It is critical to review your strategy and identify what works best for your company. Reflect not only on what has worked in the past, but also think about what new approaches can help you moving forward.

PREVIOUS CAMPUS RECRUITMENT. In the past, campus recruitment was more narrow-minded. Typically, firm selects a school (or schools) with a lot of potential talent, connects with students, posts available positions, and waits for applications. This is a typical standard approach that has been done for years. Yes, there is still value in presenting your brand and physically being at career fairs, but other sources of recruitment have proven to be equally, if not more, effective and have recently led to more successful opportunities.


A NEW APPROACH. Today’s society is focused on the future. This not only applies to data and technology improvements in all industries, but it applies to recruiting tactics as well. Rather than following a traditional model, the focus needs to shift to finding better ways to form relationships with potential hires. With that in mind, how can you differentiate yourself from the crowd and make a lasting impression?

There are a variety of new approaches worth exploring:

  • Target the individual. Rather than focusing on a large university, it is important to get to know the people you are looking to hire. Instead of focusing on the general public, shift gears and target individuals and chapters at universities to really get to know each person. Create ways to engage with this demographic and consider hosting events or outings to provide insight to the culture of the firm and gain meaningful interactions. It is important to remember to not simply fill the open position, but to fill it with the person who is best suited to join the firm. Pursue building relationships with potential prospects instead of having the mindset of filling a position.

“Campus recruitment and career fairs have been the go-to recruiting tactic for decades, and, while they still do their job, there is greater opportunity and higher impact by exploring new approaches.”

  • Form partnerships. Creating connections with all universities is a great idea, and additional opportunities arise when partnerships are extended to community colleges and training programs. There are many roles available in our industry and we need a wide variety of people to fill them. In addition to finding people who fit well into the culture of your firm, it is also important to place people in jobs that they are passionate about and want to do long-term. Consider partnering with community colleges or training programs to prepare candidates for duties of specific jobs in the workforce to help them excel in a position for many years to come. This method reaches a new group of potential talent and can be extremely beneficial.
  • Robust internship programs. Having a thriving internship program is beneficial to not only your firm, but it is beneficial to all the students with the desire to learn more about their field from subject matter experts as well. These programs provide real-life opportunities to work on-site, train, and engage with mentors. Experiences like an internship cannot be replicated in a classroom, thus building workforce development and preparing students for life after graduation. To maintain a thriving intern program, it is critical to try to accommodate interns as best as possible and utilize their talent while providing opportunities in the workplace. A robust intern program provides a handful of great in-house applicants that could join full-time.

Campus recruitment and career fairs have been the go-to recruiting tactic for decades, and, while they still do their job, there is greater opportunity and higher impact by exploring new approaches. The world is evolving and adapting tactics and strategies to find more effective methods in recruiting will lead to exceptional outcomes. Take the time to review your current recruiting strategy. What is working and what can be improved? Avoid the cookie-cutter approach of recruiting and differentiate yourself.

Jesse is the Talent Acquistion Manager at WSB. He leads the recruitment function across the business and oversees the campus recruitment strategy. Jesse brings over 15 years’ experience in both agency and corporate setting. He is an experienced leader and is passionate about delivering top talent to the WSB teams.

January 11, 2024

By Christie Saenz, Senior Right of Way Specialist, WSB and Ryan Earp, Director of Public Engagement, WSB

New development, infrastructure or construction projects can put a significant burden on residents and communities alike. How do you find and maintain balance between public good and community impact? How do you ensure that outcomes are maximized? Here are a few things to consider.

The Importance of Building Trust

While development and infrastructure projects are essential for the growth of communities, it is critical that residents are engaged effectively and that their concerns are heard. In making decisions related to progress, agencies, government entities, elected officials and other stakeholders, must consider benefits and costs, political dynamics, community sentiments and more. Facilitating an open process and fostering open communication ensures that community members and stakeholders feel heard and respected throughout the process.

Every project brings with it a unique set of circumstances. Some projects stir emotions and encounter opposition. History shows that some projects may create or increase inequities – benefiting some, while disproportionally impacting the disadvantaged. Across any variety of projects, building trust with community members and stakeholders is foundational to success. Further, advancing progress amidst project impacts requires careful listening, community connection and collaboration. All of which is enabled by a deep understanding of who is affected by a project directly and indirectly.

Eminent Domain: Bringing Compassion and Empathy to Difficult Situations

Some development and infrastructure projects require Eminent Domain – the power of government to take property for public use. Eminent Domain can require that homeowners’ or businesses be relocated. This is the social and human cost of progress.

At WSB, Relocation Services play a crucial role in building trust and aiding residents displaced by projects. Establishing relationships and sharing information early in the process is essential. Honesty, integrity and regular communication help to build and maintain relationships.

Relocation Agents often serve as the community’s connection to a project. As such, Relocation Agents must be compassionate, empathetic and provide flexibility in working to meet the needs of individuals who must relocate for the advancement of a project. Relocation Agents work with impacted individuals every step of the way, which can include finding a new home for their family and helping them settle into a new life.

What WSB Can Do: Experience, Compassion and a Proven Track Record

WSB brings a wealth of experience and a compassionate approach to every project. We understand the intricacies of relocation, recognizing that empathy, understanding and active listening is key when working with individual stakeholders and communities experiencing change and transition. At WSB, we have experts in relocation, public engagement and community planning who can help every step of the way.

Christie has over 27 years of experience in project management, project scope, project deliverables, condemnation support, residential relocation, commercial relocation, right of way acquisition, and much more. She serves communities in Texas as a right of way specialist, and is a member of the International Right of Way Association (IRWA) Chapter 39 South Texas since 2010.

Ryan is a creative and collaborative strategist with nearly twenty years of experience working in the fields of stakeholder engagement and strategic communications. During this time, he has worked with a variety of private and public sector clients to develop impactful strategic communications plans and execute stakeholder and community engagement initiatives.

January 15, 2024
By Nate Sparks, Sr Community Planner, WSB

From new housing to industrial park expansions, building projects of various shapes and sizes provide meaningful investments in communities but need adequate funding to move forward. Especially for smaller and rural cities where budgets and resources are often not as big as their more urban counterparts, having a proper plan in place to receive needed funding is critical. Without a vision, local leaders may find themselves chasing results and finding few.

It can become too easy to view funding applications and grants as a pot of gold at the end of the rainbow, but without a plan in place, applicants may not only miss out on funding in competitive grant processes, but also miss funding opportunities that will best serve a particular project or goal.

With all this in mind, here are some ways small cities can give themselves an advantage when attempting to find funding for important projects.

Starting with What’s In Your Control

Before seeking external grants, it’s important to start by exploring the tools currently at your disposal. Tax abatement and tax increment financing (TIF) are two methods that cities can use to help push past hurdles and ensure priority projects have adequate funding. Many cities also explore fee waivers and reductions to help make projects more affordable and attainable.  These methods are within your control and may provide enough of a spark to get a project started. Redevelopment and Housing TIF Districts have 25-year durations which can capture a significant amount of revenue.

When outside funding is being pursued, it’s important to accurately consider the requirements of a grant to ensure that your community can meet the minimum requirements and provide a compelling narrative for qualification.

For example, the Innovative Business Development Public Infrastructure (BDPI) grants require the applicant to pay 50% of the cost, so it’s important if a community is pursuing a grant that they are sure that any matching dollars can be met. Other grants may require the applicant to have a specific demographic makeup or to pay all workers involved in the project a certain wage. Smaller cities need to show caution and ensure they are pursuing the best funding sources for them, otherwise certain grants may become more of a financial burden than a smart investment.

Communicating a Clear Need

When seeking external funding, communities need a strategy to set themselves apart from other cities. Be able to articulate why a grant is being sought and why there is a need. Are you cleaning up and repurposing a brownfield? Are you expanding housing to meet a demand for workforce housing? Are you expanding an industrial park to meet a growth in population and to bring in more jobs? Are you in need of a new playground for the influx of younger residents in your community? Applicants need to understand and be able to communicate not only what the project is, but the value it brings to the community. 

Being able to demonstrate in your adopted community plans that what you are seeking is clearly meeting a goal of the city is an ideal and successful strategy. Therefore, it is important to ensure that your planning documents are up to date and reflect the current reality of the community. Having a handle on the community’s context and demographic factors are excellent ways to help demonstrate need and qualifications. These documents also help people from outside your community understand the importance of projects to your community.

Harnessing Regional Collaboration

No community, regardless of size, operates in a silo. Collaborating with surrounding communities, counties or other regional entities can be a great way to not only better your chances of receiving funding but increase the types of grants you can apply for. Grant applications at the county level, for example, can create a mass of multiple groups and voices and needs that can go a long way to help as it expresses a regional demand.

Being in communication with regional partners about your demonstrated needs will alert them to opportunities for collaboration.  Recently, a new playground in a low- to moderate-income city received the necessary funding to be built in part because the county was aware of the city’s goals. Grant funds were available to the county, which then contacted the city about the opportunity. WSB provided the knowledge and technical skill to help produce the plan, identify grants provided by the Department of Housing and Urban Development (HUD) where applicable and worked through the application process to make sure the city received the needed funding.

How WSB Can Help

WSB helps cities of all sizes through a comprehensive planning and visioning process which includes identifying priorities, providing demographic data, navigating TIF requirements, bringing in potential developer partners and even writing grant applications.

Whether for revitalizing downtown, constructing housing, expanding industrial parks, building a playground or any other project, WSB can work with cities from start to finish.

Nate has been a community development professional for over 20 years. He has worked with a wide variety of communities providing guidance to municipalities of various sizes and types on a broad array of topics. He has significant experience working in townships and smaller cities which often face unique issues. His work includes writing comprehensive plans and zoning ordinances for several area communities, as well as serving the community point person for planning and zoning issues for 10 area cities and townships.

[email protected] | 952.221.0540

January 15, 2024
By Amy Fredregill, Sr Director of Sustainability, WSB

Sustainability can be looked at as a three-legged stool, supported by environmental, economic, and social components. As the federal government provides resources for communities to drive sustainable solutions across the country, they are balancing those three pillars and building a more resilient future. The flow of federal dollars to community projects not only modernizes infrastructure and helps meet local needs, but it also can support priorities that address important issues like sustainability and climate change. The business case for sustainability could not have been stronger, by reducing cost and risk, meeting evolving needs of stakeholders, providing new services, staying competitive, growing workforce development opportunities and advancing public health and prosperity for all communities.

Looking to the future of infrastructure across the country, ensuring it is environmentally resilient, equitable and drives collaboration are three key priorities for federal policymakers. Partnerships are key to formulating solutions to some of society’s most complex challenges by advancing comprehensive, sustainable investments across systems such as water, energy, transportation, buildings and land use.

Passing Historic Federal Funding Packages

The Inflation Reduction Act (IRA) and the Infrastructure Investment and Jobs Act (IIJA) were signed into law in the past few years with the goal of delivering significant economic investment in infrastructure projects across the country by providing funding for sustainable solutions, while creating a more resilient and equitable future. These programs opened the door to help communities tackle systemic issues and include a diverse array of investments that will reshape our nation in the long-term. Here are just a few of the groundbreaking investments:

Infrastructure Investment and Jobs Act

  • $55 billion for water and wastewater infrastructure including replacing lead pipes
  • $1 billion to reconnect communities that have been divided by past infrastructure projects which primarily affected people of color
  • $110 billion for roads and bridges
  • $39 billion for public transportation

Inflation Reduction Act

  • 40% of climate and energy spending benefitting disadvantaged communities
  • $3 billion in environmental justice grants for community-based organizations
  • $225 million for tribal climate resilience
  • $3.2 billion in grants to support projects that improve walkability, safety and affordable transportation.

Fostering Regional Collaboration

This infusion of federal funding for sustainable solutions nurtures greater collaboration and partnerships to strengthen the ability respond to challenges. Regional collaboration means those dollars have a bigger impact on sustainability and long-term change. These partnerships break down the walls across systems and sectors to prevent silos and open the door for strategic community investments.

Championing Diversity, Equity, and Inclusion

Another way that the federal government is driving sustainability is through environmental justice, equity and inclusion. With increased funding for traditionally underserved communities comes a renewed focus by the federal government to provide investments for low-income and Black, Indigenous, and People of Color (BIPOC) communities that have faced systemic challenges. For instance, 40% of funding from the IRA law is dedicated to environmental justice communities, ensuring community infrastructure investments are not only more sustainable, but more equitable as well.

Combating Climate Change & Building a Sustainable Future

Climate change is a significant threat to the American people, national security, the economy and communities are exploring how to adapt, invest and ensure projects will foster a sustainable future for the long-term. The building projects being funded by IRA and IIJA have created a new opportunity to strengthen our nation’s climate resiliency.

In particular, a few examples include green infrastructure that mimics nature, biological wastewater treatment that uses less chemicals, renewable energy, and electrification. These investments support the needs of local communities while also creating durable investments. These projects provide more tools in the toolbox for resiliency across different systems.

How WSB Can Help

With the recent influx of federal funding for sustainable solutions, the opportunity for cities to obtain meaningful investments in sustainable, resilient infrastructure projects is better than ever. But where do cities start and how can they build towards this future? WSB is here to help. Our experienced team can help communities develop a strategy and pursue success. From securing grant funding, cultivating meaningful partnerships, developing multi-year plans, crafting policy and designing clean technology, we are helping communities across the country navigate the best path forward for sustainable futures that meet the needs of residents, businesses and their broader communities’ long-term goals.

Amy has nearly 25 years of experience across many industries, particularly energy and agriculture, in the public, private and nonprofit sectors. This experience has provided Amy with a broad background that enables her to meet community and business needs based on the business case for sustainability. By working across interesting systems to simultaneously advance environmental, economic and social goals, she is able to uncover creative solutions. Through her relationship-based approach, Amy meets the unique needs of communities and businesses by working with all areas of the firm to provide comprehensive solutions.

[email protected] | 612.965.1489

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