December 18, 2023

By Brian Bourassa, Vice President of Corporate Development, WSB

At WSB, we build what’s next in infrastructure—the places, spaces and systems that support our lives. We take pride in supporting communities across the country on a wide variety of projects. With over 30 complementary services within engineering, community planning, environmental and construction, we support the commercial, government and energy markets. From city to state, land development to facilities, and energy utilities to renewable energy— we build for people and the future. 

Energy

UTILITIES, SUMMIT UTILITIES  

There is a lot of potential in the energy market, and we continue to lead the industry with advanced project delivery. In Arkansas, we perform utility work for Summit Utilities through inspection as well as utility mapping. Through this work, we have digitally mapped a large portion of new installations. Utility mapping is the future, and the safety and efficiency benefits are significant. 

RENEWABLE ENERGY, SIGNAL ENERGY 

Renewable energy is creating a more sustainable future. Across the country, we’re supporting utility scale solar fields and community solar gardens. Community solar gardens are constructed on smaller tracts of land within a specific geographic location and provide energy to individuals, businesses, nonprofits and other groups. A recent project we supported is Clearway Cokato in Minnesota. This 4-Megawatt community solar garden was distributed across 20 acres of land. We also provided infiltration trenches as stormwater management BMP’s. 

Commercial 

LAND DEVELOPMENT, CRYSTAL VALLEY RANCH DEVELOPMENT, CO 

The Ridge is a 142-lot subdivision on 160 acres located within Crystal Valley outside of Denver, Colorado. This Crystal Valley Ranch property proved to be one of the most complex subdivisions ever completed by our land development team due to some challenging features. The project included steep grades, limited connection points, adjacent existing subdivision tie-ins, the creation of an entirely new pressure zone in the town’s water system and preservation of existing Gambel oak and view plane restrictions. 

FACILITIES, KELLEN RESEARCH BUILDING AT MAYO CLINIC 

We support many large facilities, including buildings on healthcare campuses. At the Kellen Research Building on the Mayo Clinic campus, we provided geotechnical inspections, vertical and civil special inspection services and GPR for the research building. Additionally, we provided land surveying, civil engineering and landscape architecture design. 

CONSTRUCTION, UNIVERSITY OF MINNESOTA – DULUTH 

Recently, we have partnered with the University of Minnesota-Duluth to improve campus infrastructure. A project of note was the replacement of the heating plant underground storage tanks along with new asphalt and concrete pavements and sidewalks. Another involved replacing severely worn entrance roads, sidewalks and parking lots and improving crosswalk safety for the Chester Park building. For each of these projects WSB provided materials testing and special inspection services. 

Government

SAFETY IMPROVEMENTS, CITY OF BRAINERD, MN 

We recently supported the city of Brainerd’s Oak Street Improvement Project in front of Harrison Elementary School, a roadway that warranted several improvements to improve safety of pedestrians and students crossing the busy corridor. The $500,000 project was fully funded by the Safe Routes to School grant program. The road was reconstructed with a median, Rectangular Rapid Flashing Beacons (RRFBs), and appropriate pedestrian signage to improve awareness and safety of pedestrians crossing the roadway. 

CIVIL ENGINEERING, HAYS COUNTY, TX 

WSB provided plans, specifications and estimates (PS&E) for RM 967 in Hays County. The $6.6 million project added several improvements such as widening lanes, adding a continuous left turn lane, additional lanes at intersections and safety shoulders to 4.4 miles of the minor arterial. Beyond this, many traffic and pedestrian signals were improved, reducing congestion-related delays. Several innovative design elements were involved in making this project successful including designing a portion of the project non-symmetrically and developing a new construction approach to avoid relocation efforts. 

CIVIL ENGINEERING, NORTH DAKOTA DEPARTMENT OF TRANSPORTATION 

We recently performed a grade raise on ND 14; a roadway of regional significance backed by Emergency Relief funding. The goal of the project was to improve safety, specifically to expand flood risk protection. WSB supports roadway projects with many services, but this project included construction inspection and contract administration. 

TRIBAL SUPPORT, MANDAN HIDATSA AND ARIKARA (MHA) NATION 

WSB is part of a multi-disciplinary team designing a new high school campus in Twin Buttes, North Dakota. The comprehensive project encompasses constructing a school building, a large sports stadium featuring artificial turf, a sports dome, and a residence hall. Our role in this endeavor extends to spearheading critical site components, including civil engineering, permitting, and landscape architectural services. This project holds immense significance due to its commitment to incorporating indigenous values into the curriculum and addressing a vital need within the community. The closest existing high school is over 40 miles away, making this initiative an essential step toward providing accessible education for the local population. 

Brian is a registered professional engineer with over 30 years of experience in many types of municipal and general civil engineering projects including streets, parking lots, storm sewers and drainage, water distribution systems, sanitary sewer systems, site grading, park improvements, infrastructure reconstruction, and tribal communities. Brian’s experience includes all phases of the project including feasibility study, design documents. bidding process and construction administration.

[email protected] | 763.287.8536

Portrait of Brian Bourassa

December 18, 2023

By Justin Hansen, Director of GIS Services, WSB

How GIS is Driving the Future of Data for Clients

As technology evolves, so does the way we harness information. Geographic Information Systems (GIS) have emerged as a transformative technology, empowering organizations with location intelligence. At WSB, GIS isn’t just about maps; it’s about turning geospatial data into a powerful asset that fuels innovation and smart decision-making for clients. The work we do with integrating GIS with other systems provides a dynamic data-driven insights and action. 

Foster Data-Driven Asset Management and Community Engagement 

For government and municipal clients, GIS is a cornerstone technology. It doesn’t just create maps; it’s a system of record-enabling, efficient asset management. GIS is a system of engagement and can empower greater community insight. In Duluth, Minnesota we helped implement a GIS-driven app for citizens to report issues to the city like graffiti, downed signs or potholes. Appls like this bring maps, data and people together in real time.  

Drive Private Sector Solutions 

For commercial clients, GIS can help mitigate risk and drive informed decisions. For example, we collaborated with an insurance data analytics provider to infuse GIS into their products allowing them to offer a more cohesive approach to analyzing risk. GIS provides geospatial data-driven insights and predictive analytics that insurance carriers use to reduce risks and improve policyholder retention. This, in turn, empowers businesses to strategize effectively, minimizing potential losses and optimizing their operations. 

Enhance Safety and Prevent Damage 

Energy companies leverage GIS to enhance safety and prevent damage. These technologies provide location intelligence tools that can pinpoint potential risks and vulnerabilities with infrastructure and operations. This proactive approach enables energy companies to make informed decisions that protect their assets and improve operational customer safety. 

Support Multi-Dimensional Projects and the Future of Data 

As project operations become more complex and interconnected via technology, so do the dimensions of data. Our GIS solutions are future-ready, supporting integrations with Building Information Modeling (BIM) for 4D and 5D projects that add time-based and cost-based elements to the geospatial data. This advanced approach enriches decision-making and creates pathways for enhanced project data delivery, from complex urban planning to construction sequencing – offering a new level of insight. 

In the rapidly evolving landscape of data utilization, GIS is the compass guiding us toward smarter decisions, efficient operations and sustainable growth. We’re not just pioneers in integrating GIS across organizations; we’re partners in leveraging its power to shape the future of diverse industries. From the public sector to the private domain, GIS isn’t just about maps anymore – it’s about transforming data into a strategic advantage. 

Justin is the Director of GIS Services and leads WSB’s Geographic Information Systems (GIS) group. He has over 15 years of experience managing GIS projects, staff, software development, solutions design, systems integration, and GIS implementation. Justin works closely with our clients to implement GIS-based tools and systems that meet their needs, provide maximum value, and foster engagement.

[email protected] | 763.231.4846

December 18, 2023

By Bob Barth, Director of Land Development, WSB

A visionary redevelopment project in St. Paul. 

When the Saint Paul Port Authority saw an opportunity to purchase the Hillcrest Golf Course in 2019, they sought WSB’s infrastructure planning and design experience to breathe new life into the 112-acre property on Saint Paul’s east side. Four years later, this unique project is under construction and promises new jobs and housing, expands the local tax base, achieves multiple green outcomes, and interweaves publicly accessible open space into its employment and residential settings.  

The Challenges & Opportunities of the Project 

The Hillcrest transformation into the Heights can be mapped across several stages: pre-purchase due diligence, master planning, design and construction. We joined forces with the Saint Paul Authority and other partners for landscape and sustainability to tackle these phases head-on, understanding the complexities of the project, as well as the great value it will bring to the community upon completion.  

One problem that had to be mitigated was mercury contamination on the site, due to chemicals used on the property when it was a golf course. Also, the property’s uniquely hilly terrain had to be adapted to industrial development, new roads and infrastructure. Remediation plans to clean up the site and ensure the design accounts for the landscape were critical for this project. 

Crafting Community Space 

At the heart of this redevelopment lies the aspiration to create a space accessible to the public – one boasting open spaces, park-like areas and captivating public art displays. The idea is that no matter where someone is, people are close to nature. 

There will be one million square feet of industrial space and one thousand new housing units, driving economic prosperity and diversity in the area. This a public project, and at its heart, it is focused on the greater needs of the community and how to develop a project that brings critically needed housing, jobs and opportunities for the east side’s residents and its emerging young workforce. 

An Accelerated Timeline for Community Need 

Originally slated as a decade-long endeavor, the Heights redevelopment project gained momentum due to overwhelming demands and protentional to uplift the area. Substantial completion is expected in 2025, with full project completion in 2026. 

A Chance for Change 

Our firm’s involvement in this transformative venture was no accident. The choice was driven by a deep-rooted experience in working with project partners like the City of St. Paul and Ramsey County, and a shared commitment to projects that elevate diversity and prosperity. With a profound understanding of the region’s pulse and a dedication to inclusivity, WSB was proud to be a partner to turn the Heights vision into reality.  

Forging a Brighter Future, Together 

As Hillcrest Golf Course evolves into The Heights, a hub of vibrancy and opportunity, the collaborative efforts of the Saint Paul Port Authority, WSB and other visionary partners amplify the community’s prospects. From navigating complex terrain to envisioning inclusive spaces, this project speaks to a brighter, more sustainable future for the east side of St. Paul – one defined by innovation, diversity, and an unwavering commitment to transformation. 

Bob leads WSB’s Land Development Services. Over his 26-year career, he has worked for both public and private sector clients, beginning as a water resource engineer and evolving into his current land development role. Bob’s current interest and a focus for WSB’s Land Development Group is sustainable redevelopment within urban communities.

[email protected] | 763.231.4876

December 18, 2023

By Behnaz Beladi, Director of Renewable Energy, WSB

Exploring energy resources beyond fossil fuels.

It is no secret that our future is focused on resiliency, and many communities are shifting toward utilizing renewable energy components. Renewable natural gas, utility scale solar fields, community solar gardens and wind farms all help power communities throughout the U.S.

WSB supports communities from coast to coast and collaborates with diverse clients such a owners, developers and large energy contractors. The scope and scale of our renewable work includes a broad geography of clients and projects.

Renewable energy powers a substantial number of homes, and in a sustainable way. Having energy sources that are replenished by nature and produce little to no greenhouse gases or pollutants into the air is a big step toward living in a more resilient, net zero environment. One Megawatt (MW) of renewable energy can power up to 170 homes. The ability to offer this coverage is an advantage as we push toward a more sustainable future.

Renewable Natural Gas

Landfills, hog farm manure and more all are sources of methane. Through organic material decomposing, these items produce a gas that, when handled properly create a promising natural gas. Through a digester, a wastewater treatment plant, impurities can be extracted from the gas and turned into the renewable natural gas that is piped into our houses for daily functions such as heating the stove or furnace. WSB supports these projects in a variety of ways including helping clients get permits from the Public Utilities Commission, surveying, land acquisition and construction staking. The Environmental Protection Agency (EPA) estimates the potential for 8,241 livestock biogas systems that could generate over 13 million MW hours of energy yearly.

Utility Scale Solar

Typically hired by a large Engineering, Procurement and Construction (EPC) firm, we support utility scale solar projects to provide solar design. These large solar fields vary from 3,000-5,000 acres, equivalent to about 30 miles of roadway and millions of miles of cubic dirt moved for the solar panels to be installed. With renewable energy on this large of a scale, these is the potential to power 250 MW, or about 50,000 homes. In addition to design, WSB provides a design-build partnership – offering construction support and the automation of construction when working on these projects.

Community Solar Gardens

Like utility scale solar, community solar gardens are a way to meet energy needs and are the best fit for smaller projects or clients. Community solar gardens are behind the meter projects constructed for midsized developers such as nonprofits, community-based organizations, tribes or private owners. In this instance, a community comes together to get solar energy rather than energy from the grid. Instead of using a large solar field, like utility scale solar, community solar gardens utilize small amounts of land and roof space to generate the power for the community. Depending on the state and jurisdiction, these projects often range in size and in how many Megawatts they supply, but typically range from one to ten megawatts.

Wind Farms

Wind turbines are very similar to solar fields in how they produce energy, but there are some differences. A key difference between the improved efficiency of wind farms and solar panels is that wind turbines can provide energy at all hours of the day. Wind farms also allow producers to maintain their land and continue to use it for its original use. By utilizing wind turbines farmers can continue to operate on the land – a luxury that does not exist on solar sites. A single wind turbine can produce between 2-3 MW, providing between 340-510 homes with energy. From surveys, site assessments and permitting to design, WSB can support your wind energy needs.

Renewable natural gas, utility scale solar fields, community solar gardens and wind farms all support communities across the country with sustainability at the forefront. As society continues to shift toward a future of resiliency and explore resources beyond traditional fossil fuels, living in a net zero environment becomes more attainable. WSB is proud to offer a variety of services and many subject matter experts to assist in the transition and better your community.

Behnaz is a lead solar engineer and manager specializing in utility scale, commercial and residential solar design. She is mindful of and knowledgeable about all local state and federal environmental rules and regulations and adept at explaining complex technical engineering concepts clearly and accessibly to wide variety of professional and nonprofessional audiences.

[email protected] | 612.468.8423

Portrait of Behnaz Beladi

July 17, 2023
By Kim Lindquist, Director of Community Planning, WSB

Every community is different, but all are competing to be a destination for business growth and investment. Communities rely on businesses to help support and diversify their property tax base, provide goods and services for existing and future residents, and contribute to a strong, local economy.

What can communities do to attract small businesses to their city, and help them thrive, expand, and grow? Here are three things city leaders can do to help set them apart.

Be a Liaison for Businesses & Help Connect Them to Vital Resources

From small start-ups to large manufacturers, there are numerous resources out there to support business investment and expansion, but many businesses may not know where to go to take advantage of these funding opportunities. That’s where city leaders can come in.

Having city personnel designated to act as a liaison and help businesses navigate the state, federal, and local programs available is mutually beneficial for businesses and communities. Many of these programs can be confusing and for many businesses, having an expert who can help them understand and take advantage of the numerous opportunities available can be the difference maker in deciding where they start their small business.

Convene Businesses to Demonstrate a Continued Investment in Their Success

Once a business chooses your community, that’s not the end of the story. It’s important to continue to strategically engage them for input, foster relationships, and ensure continued open lines of communication.

One way to encourage engagement is to hold regular meetings so city leaders can hear directly from the business community about key issues and ideas. Communities can also foster regular communication with digital and email updates from the city on everything from grants to road closures, to key news from local government. It’s a great way to build positive relationships with local businesses!

Communities can also help new businesses by hosting ribbon cutting ceremonies, which offer free publicity, along with informational welcome packets to start a connection with business owners and share key resources.

Explore How You Can Make Your Community a Destination for Business Investment and Growth

Every local leader wants to ensure their community is a great place to live and work, and that means tackling challenges and investing in ideas that make your community an ideal destination for businesses and people.

While there is no one magic solution to solve every problem businesses and communities face, understanding obstacles and exploring creative solutions can help set you apart. Whether that’s ensuring daycare accessibility and affordability for families, investing in livable, walkable cities and public transportation, or ensuring there is plenty of workforce housing – understanding what businesses and workers need, and how the community can support those needs is important.

Furthermore, as businesses explore communities that meet their needs, cities can work with land and property owners to provide information about vacant lots and available retail space. To attract industrial businesses, shovel ready programs run through cities, states, or electric companies can also show what property is available to meet their needs.

How WSB Can Help

Is your community looking to attract new businesses? WSB can help.

We provide city planning with focuses on community and economic development, strategic planning, public engagement, and can even help apply for funding and grants.

Kim is a planning professional with over 30 years of experience overseeing a variety of complex planning projects. She has worked in high growth communities with developers and the public on entitlements for residential development and attracting business to the city.

[email protected] | 763.287.8303

Kim Lindquist

July 12, 2023
By Andy Kaiyala, VP of Construction Technology & Controls

In the world of civil engineering, the success of a construction project hinges on efficient planning, precise execution, and effective management. Fostered by new technology, the creation of operational and constructible 3D models is bringing innovation to construction projects and greater value to stakeholders. WSB is at the forefront of advanced technology which brings innovative solutions for clients.

Creating an Operational Model:

In the past three years, WSB has focused strategic energy on the creation of operational models, bringing the digital future to construction projects. But how do we define an operational model, and what makes them important?

Operational models take projects to the next level, providing construction and management information which improves the overall project. Operational models visualize the relationship between engineering data time, construction sequence, logistics, asset management and cost. This valuable information allows project stakeholders to make informed decisions, forecast costs, optimize resource allocation, and manage project timelines.

The Benefits of Using an Operational 3D Model

How do operational models improve construction projects? Here are three ways they are revolutionizing our industry.

  1. Improves stakeholder communication. Stakeholders access and utilize the same details and data by leveraging an operational model. This shared information minimizes delays, conflicts, and confusion, promoting better collaboration and coordination among project participants.
  2. Optimizes project resources. By creating an operational model, WSB and its stakeholder partners are able to use resources efficiently and effectively. Specifically, by considering cost data, alternative material options, and supplier details, operational models help identify cost-effective solutions, preventing unnecessary expenses and delays, while streamlining project timelines.
  3. Brings continuity and transparency across the entire life of a project.  A 3D digital environment helps mitigate conflict through the introduction and visualization of a project. Essentially, a project is digitally “built” before anyone is in the field. Moreover, the shift from traditional 2D paper to 3D digital models ensures continuity across the entire lifecycle of a project. From design and construction to operation and management, a 3D operational model allows for real-time updates and seamless communication, fostering efficiency and reducing errors.

picture of andy kaiyala

Andy brings a wealth of knowledge and experience to this position. The role was developed in response to the growing availability of project delivery methods, including Construction Manager/General Contractor (CMGC) and progressive design build.  The entire AEC industry is recognizing the value of a more transparent process that’s being driven by digital delivery. With Andy’s expertise, WSB will guide our clients through a process that mitigates risk and reduces conflict for all stakeholders.

203.599.5984

Bart Fischer, Senior Public Administrator, WSB

WSB recently attended the annual League of Minnesota Cities (LMC) Conference in Duluth. At this conference, more than 600 city officials and staff attended from different cities in Minnesota. LMC is a membership organization dedicated to promoting excellence in local government. The goal of the conference is to join city officials from across the state to develop new skills, discover ideas and show love for our cities. This year’s theme was “City Love.”

City officials and staff are incredibly knowledgeable when it comes to their cities and communities. As we thought through how we could engage with conference attendees, while also gathering valuable insights, the “City Love” theme brought us to two prompts: “What do I love most about my city?” and “If I had a million dollars for my city I would….”  We displayed two boards with the different questions at the exhibit hall and below is what we heard.

What do I love most about my city?

We received a number of different responses to this question; however, they all shared common themes. What city officials and staff love about their cities is their community. The people, diversity, infrastructure, and nature of a community is what people care about. City officials and staff work diligently to create a safe community with a high quality of life. Several of the responses reflected on open spaces, parks, trails, lakes, and wetlands.

It is crucial to understand this information because it matters when making decisions for the future of the community. When city officials and staff are providing their best to their community it grows and strengthens the city.

WSB works to grow with them, and we want to strengthen our cities infrastructure through partnership. Understanding what is important to the people we work with allows us to better serve a city’s unique needs. We incorporate our client’s values to build what is next in infrastructure.

If I had a million dollars for my city I would…

On this board, the many responses reflected similar ideas, and all revolved around making their city better. Responses talked about infrastructure, parks, landscaping, safety, and economics.

Gathering this information, our team reflected on how WSB can play a role. We have collaborated with different communities to support their needs for nearly 30 years. Throughout this time, we’ve found that in many cases, one of the largest barriers to completing projects is funding. We work with cities to find a way to get their infrastructure projects completed from start to finish.

Following the conference, it was interesting to reflect on the collective responses from each question.  While many cities share similar needs and thoughts, the scale and specifics vary greatly because of their unique characteristics, geography, and constructs.  

Bart Fischer has over two decades of experience in public administration. Throughout his tenure, he’s worked in five Minnesota communities as the city or assistant city administrator. Bart joined our firm in 2019 as a senior public administrator and focuses on lending his public service expertise to our clients.

[email protected] | 651.485.1839

July 15, 2025
By Lori Johnson, Sr Professional Community Planner I, WSB

When thinking about an aging population, it is becoming increasingly important for local governments to prioritize senior residents. By implementing creative and forward-thinking measures, communities can enhance the quality of life for older adults. 

With the demand for senior housing only growing, embracing innovative housing solutions means local governments can create vibrant and age-friendly communities that prioritize the welfare and dignity of senior citizens. Inclusive infrastructure and understanding the diverse demands and needs of seniors can also help set up communities for success. 

Here are three ways communities can plan for and invest in solutions that accommodate older adults. 

Understand the Value of Multi-Unit, Multi-Generational and Affordable Housing Options

Many communities are adopting and updating zoning ordinances to provide more flexible and affordable housing for seniors. 

Accessory dwelling units (ADUs), for example, can foster intergenerational connectivity. ADUs are separate, detached or attached, living units located on the same property as an existing single-family home. Many aging individuals prefer to live in proximity to their families for companionship and support. Local governments can revise zoning regulations to accommodate ADUs, allowing seniors to maintain independent living while staying close to their loved ones. Moreover, these additional living spaces are often more cost-effective and provide flexibility in housing options that allow seniors to age in place while preserving their privacy and autonomy. 

Repurposing larger, older homes in existing neighborhoods allows you to provide a certain level of care and companionship to older adults in a residential setting. Revisions to existing ordinances will allow single family homes to be converted into multi-family units for senior group care. 

Rethink Parking Lots and Open Spaces

With an aging population building senior accommodations, is another effective approach to encourage the inclusion of open spaces in the design of structures and sites through specific ordinances requirements. Traditionally, apartment buildings require vast parking spaces, resulting in a sea of concrete that limits green spaces. 

By rethinking parking requirements, local governments can convert excessive parking areas into open spaces for the enjoyment of residents. These green spaces provide opportunities for exercise, social interaction and relaxation, contributing to a healthier and happier community for seniors. 

Another option for incentivizing the construction of senior housing is to look at ways to reduce the required park dedication fees for senior housing, nursing homes and memory care facilities. Specifically for nursing homes and memory care facilities, it is not common for residents of these facilities to use a community’s parks and open spaces, thus an argument can be made for not requiring park dedication fees for the development of senior facilities. 

Build Inclusive Communities & Infrastructure

Local governments can prioritize the needs of senior citizens by ensuring they are listening to and understanding the needs of various populations. Creating walkable neighborhoods with well-maintained sidewalks, installing accessible public transportation systems and fostering age-inclusive community centers can help support a high quality of life for seniors and support an aging population. Such initiatives empower seniors to actively engage in social and recreational activities, reducing isolation and promoting a sense of belonging. 

Also, for seniors, their needs are not universally the same, and communities must consider cultural practices, income, religion, and medical care needs when planning on how to accommodate a growing senior population. Mental health must also be considered and providing increasing levels of services for residents as they age is critical, especially for seniors with Alzheimer’s or dementia. 

How WSB Can Help

Local governments play a pivotal role in enhancing the lives of senior citizens. At WSB, we can help communities craft ordinances that meet the needs of any city as it relates to senior housing, whether it be ADUs, group care homes, or multi-family housing. We have experience with financing tools housing developers use to ensure the end product is affordable for seniors. We can also help identify and secure grant funding for key affordable housing and accessible infrastructure projects. 

At the end of the day, all of us will be impacted by our aging population, whether for ourselves, for a parent or for a loved one. Communities must work collaboratively and think creatively to ensure a high quality of life for our nation’s aging population. 

Lori Johnson

Lori has over 29 years of experience in municipal planning, rising through the ranks at the City of Blaine to become City Planner. She led a team of planners and managed daily operations, application processes, and long-range planning. Lori is highly experienced in residential, commercial, and industrial development review, and is known for her ability to guide projects through approval processes while engaging effectively with stakeholders.

612.364.3029

July 17, 2023
By Ryan Earp, Direct of Public Engagement, WSB

There is a growing understanding and belief that the smart cities of tomorrow are not only responsive to the needs of residents but are capable of leveraging data and technology to maximize project outcomes, create efficiencies and improve the overall quality of life for community members. As public engagement and communications professionals, the shift to smart cities has signaled a need to evolve our understanding and approach, including the tools and techniques we use to connect and communicate with community members and stakeholders. With smart cities comes smart public engagement and an understanding that many of the engagement barriers that existed yesterday have been lifted – thanks to continued implementation of available data and technology. Our team is leading and committed to the rapidly evolving development of smart engagement.

When thinking about smart public engagement, there are many opportunities to leverage existing data and technology to engage and communicate with community members more effectively and efficiently. It means harnessing technology to better understand audiences and to shape message and delivery of communications to meet people where they are. This same data and technology can ensure inclusive and equitable engagement, assist in facilitating authentic connections and help to build trust – all while fostering brand, reputation and building sustainable relationships. 

As we continue forward in pursuit of smart cities, we must understand the critical role in which public engagement and communications will play in achieving success and forging ahead in an overall approach to public engagement. Here are three ways community leaders can integrate public engagement in their smart city planning.

Find Opportunities in Technology

The combination of cloud infrastructure, data and geospatial technology like Geographic Information Systems (GIS) is transforming the way in which residents and community stakeholders interact and engage with local governments – empowering community leaders and engagement teams to be more responsive to local needs than ever before. These technologies form a geospatial infrastructure that incorporates data, mapping, analytics, and community feedback to power new ways of engaging and connecting with stakeholders. For example, WSB collaborated with the City of Duluth to develop a Citizen Problem Reporter tool leveraging the city’s investment in geospatial infrastructure. The tool provides residents a 24/7 dashboard to report non-emergency problems such as potholes on a map. It is a smart and simple tool that has improved communication, transparency and relations between community members and local government.

Elevate Diversity, Equity, and Inclusion 

Another GIS resource, Esri’s Community Analyst tool, provides an in-depth understanding of demographic information within a community or project area. Engagement and communication with community members can be tailored and targeted in ways that are more effective and impactful for residents through a better understanding of the spatial nature of demographics such as race, income level, homeownership or internet access. 

Our engagement and communications team approaches all projects with the following core values: build trust, strengthen relationships and embrace equity and diversity. We look for opportunities to engage diverse audiences and community stakeholders who have not traditionally participated in community improvement or civic engagement projects due to a variety of social or political constraints. To support a more inclusive engagement and public input process, we leverage GIS resources and data to inform engagement needs while also providing new and innovative means to obtain feedback from the public using map-driven engagement tools. In doing so, we can better understand our audience, craft project communications and effectively reach underrepresented community stakeholders. Technology and data ensure we are in the right place at the right time.

Think Engagement Early and Often

Considering when and where public engagement enters the project timeline can make or break a project. Involving stakeholder engagement too late in the process may leave projects exposed to unknown risks, stakeholder conflicts and unaware of community needs or priorities.

Our team works to understand who project stakeholders are and builds trust with them every step of a project. By applying these smart engagement practices and others, we can reach more people and craft messaging to inspire participation and deliver successful projects more effectively and efficiently than before. Like smart cities, smart engagement harnesses technology to improve processes including our ability to be responsive, accessible, and communicative to community and project stakeholders.

I could not be more excited about the future of public engagement and where technology takes us next. We look forward to partnering with you to achieve success in your community.

Ryan has worked with a variety of private and public sector clients to develop impactful strategic communications plans and execute stakeholder and community engagement initiatives. Ryan is passionate about integrating emerging tools and technologies to meet stakeholder outreach objectives for our WSB clients.

[email protected] | 320.224.6879

Ryan Earp

July 18, 2023

By Alison Harwood, Director of Natural Resources

When it comes to infrastructure projects’ impact on local environments, understanding how a project could affect native species – including those that trigger Section 7 consultation with the U.S. Fish and Wildlife Service (USFWS), is critical. Section 7 consultation impacts any project with a federal nexus – meaning it receives federal funding, requires a federal permit, will be built on federal land, etc.

Those building the infrastructure of tomorrow want to protect our environment today.

Here are some considerations when navigating the Endangered Species Act to ensure projects are completed efficiently and without undue regulatory delay.  

What ESA protected species have the most significant impact on infrastructure projects?

One recent species of note impacting many projects is the northern-long eared bat, which was recently moved from a threatened to endangered species by the USFWS. The bats, which make their habitat in the cavities and crevices of trees, affect projects that require tree removal in certain parts of the country. Because almost every major infrastructure project requires tree removal, this recent designation is altering timelines and planning for many projects.

In the Midwest, the rusty patched bumble bee, which lives in sandy, wooded areas, also affects many projects. Because of where the bees winter, it limits the season in which many projects can move forward.

The type of species that could impact a project depends heavily upon what region of the country the project is in, what ecosystems are impacted, and the kind of project.

How is it determined if a project would harm ESA protected species?

Every project has an impact on the local environment, no question, but the USFWS considers a project through the lens of how it could adversely affect a protected species. That could mean killing, injuring, disturbing habitat, or modifying a creature’s natural behavior.

What tools are best to help determine what impact a project will have on ESA protected species?

The USFWS provides an Information for Planning and Consultation (IPaC) tool that can search by county. From there, project managers can see any federally protected species in the county, as well as their habitat.

Just because a species is protected in a county, doesn’t mean the project will be affected by the ESA.  For example, IPaC review of a project in Hennepin County, Minnesota would flag protected species in the Mississippi River. If a project is not near the Mississippi River, it’s unlikely that the project would affect protected river species. So, the type of project and where it’s located within a county plays a significant role.

What’s more, as project leaders plan, many are incorporating meaningful environmental stewardship components into projects, like planting native species, for example, which help mitigate negative impacts and bolster ecosystems.

Acting Early is Critical for Project Success.  

Timelines vary based on a project, its location, and species affected. Components of a project may be limited to certain seasons when a species isn’t present, which is known as an “avoidance measure.” Moreover, for some ESA species, you may only be able to survey during limited periods of the year, and if you miss that opportunity, you must wait until the timeframe comes back around again. Ensuring you are on top of timelines prevents unnecessary project delays. Permitting could also require a longer, more complicated process if avoidance measures cannot be taken. That may mean getting a “take permit” – a process which can take a year or more.

Starting an evaluation early means having a better understanding of what is required under the ESA and helps avoid undue delays or regulatory surprises.

Planning early, getting information as soon as possible on how a project impacts protected species, looking at the best season for a project, and coordinating with regulatory agencies will ensure a project is ahead of the curve.  

Alison is a Senior Environmental Scientist and leads the Natural Resources group. She has over 11 years of experience in the natural resources field, including wetland and avian surveys, permitting, alternatives analysis, and environmental documentation for projects in both the public and private sector. She has coordinated with permitting and environmental review agencies on several large transportation projects and has developed relationships with regulators and a depth of knowledge of the regulations that help expedite the permitting process.

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