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Building the Future: Digital Delivery for Cities

WSB’s Building the Future: Digital Delivery for Cities explores how municipalities can leverage emerging digital technologies to transform infrastructure planning, delivery, and long-term management. WSB outlines how Digital Delivery, Digital Construction Management (DCM), Digital Twins, and Digital Cities work together to improve efficiency, reduce risk, and create more sustainable outcomes. 

Digital Delivery replaces traditional paper-based workflows with integrated, model-based systems that connect design, construction, and operations. This approach enables more accurate project reviews, data sharing, and proactive risk management throughout the asset lifecycle. DCM extends these benefits by using real-time dashboards to track costs, schedules, and quality metrics, fostering transparency and trust. 

The paper highlights real-world examples, including WSB’s work on Austin’s I-35 Capital Express Central Project, where digital modeling identified a major design conflict early, preventing costly delays. Similarly, the TH 169 Redefine project in Minnesota demonstrates how interconnected digital tools can accelerate schedules, improve collaboration, and lay the foundation for a Digital City. 

Digital Twins further enhance this ecosystem by creating dynamic, data-rich replicas of infrastructure assets, enabling predictive maintenance and smarter planning. By adopting these integrated strategies, agencies can reduce “tech debt,” improve service delivery, and build resilient, future-ready infrastructure. 

WSB Staff working in the lobby of the WSB headquarters.

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