Effective and transparent communication with residents, business owners, and other community stakeholders is critical for achieving governmental success. WSB can help enhance your organization’s communication process through our web-based issue management system – IssueTracker. IssueTracker provides publicized, consistent messages coupled with streamlined documentation.

IssueTracker efficiently and effectively transfers information to appropriate individuals within any organization, and can be customized to each organization’s needs. By adding a link to your website, constituents are also able to provide input and monitor the actions being taken resulting in a more connected community.

IssueTracker Benefits

• Immediate issue notification to the appropriate person(s)
• “Chain-of-custody” for all documented issues
• Easy prioritization and identification of critical issues
• Permanent record of all issues and their resolution